Change your Cisco voicemail PIN - Faculty and staff

Password resets are common in the voicemail system since many users rarely access their voicemail and thus forget their password.

Don't know your existing voicemail PIN?

• Please contact the User Success Team by emailing ti@davidson.edu

Know your current PIN? Change it on your Cisco telephone

1. On your Cisco phone, press the voicemail button. (The button with an envelope icon.)
2. Enter your current voicemail PIN followed by the pound sign (for example 999999#)
3. Press the 4 key.
4. Press the 3 key.
5. Press the 1 key.
6. Type in your new PIN, followed by the pound sign (for example 999999#). Voicemail PINs must be a minimum of six numeric digits.

Know your current PIN? Change it from off-campus or from a cell phone

1. Call 704-894-2579 to access voicemail options.
2. Enter your Davidson extension followed by the pound sign (for example 9999#)
3. Enter your current voicemail PIN followed by the pound sign (for example 999999#)
4. Press the 4 key.
5. Press the 3 key.
6. Press the 1 key.
7. Type in your new PIN, followed by the pound sign (for example 999999#). Voicemail PINs must be a minimum of six numeric digits.