One or more missing grades in the Moodle gradebook - Faculty

Occasionally, Moodle grades are not visible to students. Sometimes the reason is logical, sometimes not. The steps below describe several different ways to solve the problem.

If one grade is missing...

1. Launch Moodle (https://moodle.davidson.edu) and open your course.
2. In the upper right corner of the screen, click on the "gear" icon to open the course settings.
3. On the resulting drop-down list, click on Gradebook setup.
4. Find the quiz/grade that is missing. In the Actions column, select Hide in the Edit drop-down list box.
5. Scroll to the bottom of the page and click on Save changes.
6. Once again, find the quiz/grade that is missing. In the Actions column, select Show in the Edit drop-down list box.
7. Scroll to the bottom of the page and click on Save changes.

Note:
The above steps are a workaround addressing what appears to be a bug in Moodle 3.1. Please confirm grades are visible by using a test user in your course.

If the missing grade is a quiz that is still open (no close date)...

1. Launch Moodle (https://moodle.davidson.edu) and open your course.
2. Open the quiz.
3. In the upper right corner of the screen, click on the "gear" icon to open the course settings.
4. On the resulting drop-down list, click on Edit settings.
5. Scroll down and open the Review options section.
6. In the third column labeled Later, while the quiz is still open, make sure that all check boxes are checked.
7. Scroll down and click on the Save and return to course button.

If all grades are missing...

1. Launch Moodle (https://moodle.davidson.edu) and open your course.
2. In the upper right corner of the screen, click on the "gear" icon to open the course settings.
3. On the resulting drop-down list, click on Edit settings.
4. Scroll down and open the Appearance section.
5. In the Show gradebook to students drop-down list box, select Yes.
6. Scroll down and click on the Save and display button.