Remove and Re-add Microsoft Outlook Account

If your Microsoft Outlook account is exhibiting strange behavior, it is quite simple to delete and then recreate it. The steps to do so are presented below.

Windows

Remove Your Existing Outlook Account

1. On the Outlook main menu, select File.
2. With Info selected in the left frame, click on the Account Settings icon in the right frame.
3. In the Account Settings drop-down menu, select Account Settings...
4. In the Email tab, click on your Davidson email address to select it.
5. With your Davidson email address selected, click on the X Remove toolbar icon just above the selected email account.
6. Click on the Yes button.
7. Click on the Close button.
8. Close Microsoft Outlook 2016.

Add a New Outlook Account

1. Start Microsoft Outlook.
2. On the Outlook main menu, select File.
3. With Info selected in the left frame, click on the Account Settings icon in the right frame.
4. In the Account Settings drop-down menu, select Account Settings...
5. In the Email tab, click on the New... toolbar icon.
6. On the Add Account dialog box, enter the following information:
   
   • E-Mail Address: Enter your full Davidson email address.
   • Password: Enter your Davidson network password if prompted.
7. Click on the Next button.
8. Click on the Finish button.
9. Click on the OK button.
10. Exit and then restart Microsoft Outlook 2016.

Mac

Remove Your Existing Outlook Account

1. On the Outlook main menu, select File > Preferences.
2. In the Preferences menu, select Accounts.
3. Select your account and click - in the bottom left corner.
4. Select Delete.
5. Quit Outlook.

Add a New Outlook Account

1. Start Microsoft Outlook.
2. On the Outlook main menu, select File > Preferences.
3. In the Preferences menu, select Accounts.
4. Click the + in the bottom left corner and select New Account.
5. Enter your email address and click Continue.
6. Enter your password.
7. Authenticate with Duo Mobile.
8. Click Done.