What is Duo? Duo two-factor authentication adds a second layer of security to your accounts. Verifying your identity using a second factor, like your smartphone or other mobile device, hardware token or entering a security code, prevents anyone but you from logging in, even if they know your password. You'll login as usual with your username and password, and then use your device to verify that it's you. Commonly asked questions about Duo two-factor authentication are listed below.
Q: What services are protected with Duo?
A: All applications that offer SSO (single sign-on), like Office 365, Dropbox, Moodle, Zoom, OrgSync, Slate, Maxient, and Google Docs require Duo two-factor authentication. Additionally, VPN access from off campus and confidential applications like Banner 9 and Blackbaud require Duo.
A: There are several methods to authenticate in Duo:
- Duo Mobile Push
If you use your smartphone or tablet, you can install the Duo Mobile app and send a notification to your device. To authenticate, you choose to Accept or Deny the request on your mobile device.
- Duo Mobile Passcode
If you use your smartphone or tablet, you can install the Duo Mobile app and generate a temporary passcode from that app. This works even if you don’t have access to wifi or cell phone service.
- Using a provided Duo token
If you cannot or will not use your mobile device to authenticate, the T&I Support Center can provide you with a Duo token. You will press a button on the token to generate a passcode that you can then enter in the portal.
- Using a personal hardware token/fob
If you have a hardware token already (ex: Yubikey), you can insert the token, like a USB, and tap it to authenticate. T&I can also provide you with a Duo token which will generate a temporary passcode.