Read below for some commonly asked questions about Duo two-factor authentication.
Q: What services are protected with Duo?
A: All applications that offer SSO (single sign-on), like Office 365, Dropbox, Moodle, Zoom, OrgSync, Slate, Maxient, and Google Docs require Duo two-factor authentication. Additionally, VPN access from off campus and confidential applications like Banner 9 and Blackbaud require Duo.
A: There are several methods to authenticate in Duo:
- Duo Mobile Push
If you use your smartphone or tablet, you can install the Duo Mobile app and send a notification to your device. To authenticate, you choose to Accept or Deny the request on your mobile device.
- Duo Mobile Passcode
If you use your smartphone or tablet, you can install the Duo Mobile app and generate a temporary passcode from that app. This works even if you don’t have access to wifi or cell phone service.
- Using a provided Duo token
If you cannot or will not use your mobile device to authenticate, the T&I Support Center can provide you with a Duo token. You will press a button on the token to generate a passcode that you can then enter in the portal.
- Using a personal hardware token/fob
If you have a hardware token already (ex: Yubikey), you can insert the token, like a USB, and tap it to authenticate. T&I can also provide you with a Duo token which will generate a temporary passcode.