Technology Glossary

There are many applications and technology tools available to students, faculty, and staff at Davidson.  Browse the glossary to find out more information about these resources and how they are used on our campus. To search for specific applications or keywords, select Control+F (Windows) or Command+F (Mac).

Users of the technology listed in this document must adhere to Davidson T&I's Standards and Policies documentation.

Jump to: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Aceware

Aceware software is used by Athletics for student and staff athletic class registration.  Physical Education classes are kept separate from student degree credit courses.

Resources: https://www.aceware.com/

Categories:  Software

 

Adobe Creative Cloud

Davidson College has a site-license for the Adobe Creative Cloud suite of products for all faculty and staff. Our current Adobe Creative Cloud licensing does not include mobile apps. If you need Adobe Creative Cloud applications as part of your job, please request access at ti.davidson.edu.

Audiences:  Staff, Faculty

Categories:  Software

 

B

Bank of America Works

The Bank of America Works payment program is a web-based application that provides users with daily purchasing card transaction information, enables the liaison to “sign off” on their transactions and to allocate the transactions to the appropriate Fund/Org/Account. May be used by all departments on campus, but mainly Business Services.

Resources: https://payment2.works.com/

Contacts: businessservicesbilling@davidson.edu

Categories:  Software 

Audience: Staff

 

Banner 9 (Admin Forms)

Banner is an administrative software application specifically developed for higher education. It is used by many departments across Davidson to manage its business operations.  The Banner System supports and manages student information, accounts receivable, financial aid, finance and human resources. Staff that have been granted Banner admin accounts can enter data into web-based forms.  There are also self-service pages available to all staff and students for time entry, course status, and history review.

Some Banner data falls under the Family Educational Rights and Privacy Act (FERPA). FERPA restricts access to and disclosure of information from students’ educational records without the written consent of the student.

Resources:  banner.davidson.edu https://inside.davidson.edu/Committees/bannersystem/default.aspx

Contact your supervisor if your job requires Banner access

Audiences:  Staff, Faculty

Categories:  ERP Tool, Data, and Reporting

 

Banner (Self-Service)

Students use Banner Self-Service (BannerWeb) to add/drop classes, check their class schedule or grades or enter their hours worked. Faculty and staff use Banner Self-Service to enter their hours worked or to check employee data such as time off, benefits, pay stubs, W2 and T4 forms, or W4 data. Information about Banner Self-Service portal is reviewed as part of the computer deployment process.

Resources: bannerweb.davidson.edu

Audiences:  Faculty, Staff; Students 

Categories:  Data and Reporting; Self-Service

 

Blackbaud CRM

Blackbaud is the customer relationship management (CRM) software application Davidson College uses to manage the relationships and interactions with constituents that support our mission and fundraising efforts. It is found at crm.blackbaud.edu (if you have access). It is the database record for alumni, parents, donors, and friends of the college. Access to CRM is granted by the College Relations Advancement Operations department. Attendance to a 30-45 minute overview training session is required before access will be granted. Advanced access may require review and additional training sessions. To request access, please email CRTech@davidson.edu.

Submit any questions about or assistance needed regarding Blackbaud to CRTech@davidson.edu or visit the Knowledgebase for Blackbaud CRM. Advancement Operations manages the support center for Blackbaud. The information in this database is confidential.

Resources: Knowledgebase

Contact:  CRTech@davidson.edu

Audience:  Faculty, Staff

Categories: Relationship Management Tools, Data and Reporting

 

C

Cisco AnyConnect VPN

Davidson's VPN (virtual private network) capability allows access to Davidson network resources while working off-campus. To use VPN, you must be a Davidson employee. VPN is not currently available to students.

Resources:  vpn.davidson.edu 

Audiences:  Faculty, Staff, Students

Categories:  Security

 

Cisco 

Cisco VoIP Telephony is used by emergency lines and fax lines at Davidson. Most Davidson phone numbers are hosted Zoom Phone.

Audiences:  Administrative Use

Categories:  Communication Tools

 

CrashPlan / Code 42

CrashPlan is a server-based backup and restore tool installed on Davidson College-owned devices as part of the computer deployment process. CrashPlan provides a backup and restore process of locally stored data. Information and configuration are part of the computer deployment process.

Audiences: Faculty, Staff

Categories: Backup and Data Restore

 

D

Data.Davidson Reports

Data.davidson.edu is a repository of paginated reports and Power BI reports.  The reports are visible based on permissions, usually department-based. They were developed for departments to easily answer recurring questions.  Parameters can be entered on many of the reports (ex: fiscal year, student class, aid year) to tailor the output.

 

There are self-service reports here for employees which include the Pay Stub and Employee Benefits Summary. Additional information is available in the T&I knowledge base - including this article on how to use the data.davidson.edu portal.

URL: data.davidson.edu

Account access and provisioning should be requested by managers

Audience: Faculty, Staff

Categories: Data and Reporting

 

Davidson Domains

Davidson Domains allows students, faculty, and staff to register their own domain name and associate it with a hosted webspace, free of charge, while at Davidson College. With their Domain and corresponding web space, users have the opportunity and flexibility to design and create a meaningful and vibrant digital presence.

Resources: Introduction to Davidson Domains

Audiences:  Staff, Faculty, Students

Categories:  Domains; Digital

 

Davidson Gaming

You can connect your game console (PlayStation, XBox, etc.) or streaming device (Roku, Apple TV, Chromecast) to the Davidson Gaming network.  This connection is limited to Davidson College faculty, staff, students, and registered visitors. Requests should be made by email at ti@davidson.edu.

Resources: ti.davidson.edu

Audiences: Faculty, Staff, Students

Categories: Wireless


Davidson Guest

Visitors to campus can use our DavidsonGuest wireless network while on campus for up to 24 hours. After that, guests will need to refresh and reconnect to continue guest internet access.

Resources: ti.davidson.edu

Audiences: Visitors

Categories: Wireless

  

DegreeWorks

DegreeWorks is a web-based academic advising and degree audit tool that helps students and their advisors successfully navigate curriculum requirements.

DegreeWorks is integrated with Banner information to provide powerful academic planning tools and real-time counseling capabilities, giving students meaningful and consistent direction and providing advisors and student records managers with up-to-date curriculum information.

Resources: https://www.ellucian.com/solutions/ellucian-degree-works

Contact: Registrar’s Office, registrar@davidson.edu

Audiences:  Students; Staff; Faculty; Advisors

Categories: Data and reporting

 

DocuSign

DocuSign is an e-signature solution the supports the secure transmission of documents and enables users to accept digital signatures and utilize high-level document workflow.   Departmental access to the DocuSign service must be requested through a T&I Support Center ticket.  Individual user permissions are managed by the department administrator. 

Resources:

Support: https://support.docusign.com/en/  Training: https://support.docusign.com/en/docusignuniversity

Contact: ti@davidson.edu 

Audiences:  Staff; Faculty

Categories: Security; Secure document sharing 

 

Dropbox (Limited Service)

Dropbox is available upon request for faculty with non-Davidson collaborators. Google Drive is Davidson's primary cloud storage and file sharing service. for Cloud storage platform for file-sharing and departmental file storage. 

Resources: Request a faculty account for external collaboration by emailing ti@davidson.edu. 

Audiences: Faculty, Staff, Students

Categories: Cloud file sharing and storage

 

DUO Two-Factor

Technology & Innovation is now offering Duo to Davidson employees. All staff, faculty, students and sponsored guests are required to use two-factor authentication. Here is some information from Duo if you would like to learn more.

Resources:

Duo Two-Factor Authentication

https://guide.duo.com/

Audiences: Faculty, Staff, Students, Sponsored Guests

Categories: Security

 

E

Eduroam

Davidson's main wireless (wi-fi) network is Eduroam. Besides providing you with wi-fi access on campus, Eduroam allows you access the internet when you visit the thousands of other colleges, universities, and institutions worldwide that also offer the Eduroam network.

Once your computer, phone, tablet or other device has joined Eduroam, you'll be able to access internet resources automatically at participating locations just as you do at Davidson.  More information about Eduroam and instructions on how to connect can be found using the link below and on the Technology & Innovation (T&I) support site, ti.davidson.edu.

Resources:  About EduroamEduroam.org

Audiences: Faculty, Staff, Students

Categories: Wireless

 

EMS

EMS (Event Management System) is a Space Management tool used across campus.  All campus users can request space on the EMS WebApp (ems.davidson.edu). Some users are granted accounts that allow approving space requests, and directly booking into the system.  EMS is also the starting point of every event that flows into the Campus Calendar and Inside Davidson.

Resources: ems.davidson.eduhttps://inside.davidson.edu/its/ems/SitePages/Home.aspx

Contact: unionreservations@davidson.edu

Audiences: Staff, Faculty, Students

Categories: ERP Tool, Space Management

 

Enterprise Data Warehouse (EDW)

The EDW is a centralized data warehouse where data assets across the college (Banner, Blackbaud, Slate, web apps, flat files, etc.) are joined together in one unified repository. Once the data is loaded into the EDW via a series of pipelines, it is restructured into different subject areas (admissions, budget reporting, course enrollments, etc.) and optimized for reporting and analytics. Users can then easily build reports in tools like Power BI and Excel.

Using the EDW for reporting carries numerous benefits, including faster performance, greater flexibility, better tracking of historical data changes, and the ability to query all in one place, regardless of which source system the data originated from. It increases data accessibility and transparency for the college, while also promoting modern best practices in data engineering and analytics.

Account access and provisioning should be requested by managers.

Audience: Faculty, Staff

Categories: Data and Reporting

 

Etrive

Etrieve is used at Davidson to manage and securely store documents including student records, employee forms, and Invoices.  Admins are granted permission to scan, store and retrieve paper documents and electronic files. 

Audiences: Staff, Faculty

Categories: Administrative Computing & Business Applications

 

F

Faculty 180

Faculty 180 is the central system of record for faculty academic and non-academic activities data.

Resources:  Faculty 180 knowledge base article

Audiences:  Faculty

Categories:  Data and reporting

 

G

Google Drive (Google Workspace) 

Davidson's primary cloud solution for file storage and sharing. All students, faculty, and staff have access to Google Drive (with associated Google Docs, Google Sheets, and Google Slides) using their Davidson College network credentials.

Resources:  docs.davidson.edu  Google Help Center

Audiences: Faculty, Staff, Students

Categories: Cloud File Sharing and Storage

 

H

Handshake (students and alumni)

Handshake is a software system used by the Center for Career Development, Human Resources and Staff for internal job and internship posting.  Through Handshake students, alumni and recruiters come to meet, talk, and share opportunities.  

Resources: https://www.davidson.edu/offices-and-services/center-career-development

Contact: careers@davidson.edu 

Audiences:  Faculty, Staff, Students, Alumni

Categories: Communication Tools

 

Housing Director

The Housing Director software, from Adirondack Solutions, is used by Residence Life to manage student dorm assignments.  

Resources: https://www.adirondacksolutions.com/the-housing-director/

Categories:  Software

 

I

Inside Davidson

Inside Davidson is a Microsoft SharePoint platform used to share internal information with Davidson Users.  Most Campus resources can be found by browsing through the tabs or searching. This includes Human Resources, Reports, Department pages, Academic Calendar, Online Directory, EMS, etc.  Employees may want to make Inside Davidson their browser homepage in order to easily view important Campus News.

Resources: https://inside.davidson.edu

Audiences:  Staff, Faculty, Students

Categories: General Information, Data and Reporting

 

L

LinkedIn Learning 

The full catalog of training videos on LinkedIn Learning is available to Davidson students, faculty, and staff. You can access LinkedIn Learning with your Davidson account.

Resources: https://www.linkedin.com/learning/login-ent

Audiences: Staff, Faculty, Students

Categories: Skills Training

 

M

Moodle

Moodle is a web-based learning management system (LMS). At Davidson, faculty use Moodle to disseminate course materials, encourage class discussion via forums, and collect student work through assignments and online quizzes. Note that Davidson faculty are not required to use Moodle but choose to do so if they feel the tool will facilitate their learning goals. 

Resources: https://moodle.davidson.edu

Audiences:  Staff, Faculty, Students

Categories:  Learning Management System

 

N

Nelnet

Nelnet software is used by Accounts Receivable to manage tuition repayment plans.

Resources: https://www.nelnet.com/

Contacts: businessservicesbilling@davidson.edu

Categories:  Software

 

O

Office 365 (Word, Excel, PowerPoint, and OneDrive)

All Davidson College faculty, staff, and students have access to Office 365 applications, including Word, Excel, PowerPoint OneNote, and OneDrive.  Faculty and staff with a Davidson College-owned device will have the suite of applications pre-installed as part of our computer imaging process.

Faculty, staff, and students are also entitled to install Microsoft Office on up to five devices, on or off-campus, and can also get Office for iPad and Office Mobile for iPhone, Windows Phone, and Android.

Resources: office365.davidson.edu   Office 365 Support         

Audiences:  Staff, Faculty, Students

Categories:  Productivity

 

OnBase

Note: Document management and storage has been migrated to Etrieve. See more on the OnBase to Etrive Project Page.

OnBase is used at Davidson to manage and securely store documents including student records, employee forms, and Invoices.  Admins are granted permission to scan, store and retrieve paper documents and electronic files. It’s also used to manage workflow by routing documents to custom queues designed for individual department needs. Account access and provisioning should be requested by managers

Audiences: Staff, Faculty, Students

Categories: ERP Tool

  

P

PawPrint

In some buildings and departments on campus, the College has deployed shared Xerox printer/copiers that are accessed via PawPrint. The PawPrint application allows you to send print jobs from your office computer and release the print jobs at the PawPrinter by swiping your CatCard.  Information about PawPrint is reviewed as part of the computer deployment process.

Resources: ti.davidson.edu

Audiences: Faculty, Staff, Students

Categories: Print Services

 

Power BI

Power BI is a personal and enterprise data analytics service that allows you to connect to a wide variety of data sources, prepare the data for reporting, and explore the data visually and interactively.  A common use case is to point Power BI to the Reporting Database or Enterprise Data Warehouse to produce custom reports and data visualizations.  The main design tool for Power BI is Power BI Desktop, which can be downloaded for free from Microsoft and used to develop Power BI reports. Reports designed in Power BI Desktop can then be published to data.davidson.edu (on-premises report server) or app.powerbi.com (cloud) for sharing with other users.  

Account access and provisioning should be requested by managers. 

Resources: https://support.ti.davidson.edu/hc/en-us/articles/360021495013-Power-BI-versions-what-s-the-difference-

Audience: Faculty, Staff, Students

Categories: Data and Reporting

 

Q

Qualtrics

Qualtrics is a powerful web-based tool used to build and manage online surveys. Davidson's preferred tool for building surveys is web-based Qualtrics.

Unlike most of Davidson's systems, Qualtrics support is handled exclusively by Qualtrics. The T&I Support Center handles a few administrative tasks (like changing ownership of surveys when someone leaves the College) but most of your questions will be handled by Qualtrics support. You can access support by selecting the Qualtrics Support button or the Qualtrics Community button. These portals provide access to Qualtrics' frequently asked questions and to direct technical support. If you prefer to speak with someone, you can call them directly at 1-800-340-9194 or press the Contact Support button.

Resources: https://davidsonedu.qualtrics.com  

Audiences: Faculty, Staff, Students

Categories: Data and reporting

 

R

RapidIdentity

RapidIdentity is a tool used to manage account claims, passwords, and application provisioning for faculty, staff, students, and visitors to the college. New employees and students will receive an account claim when their account becomes eligible.  Additional information about identity and access management should be directed to ti@davidson.edu.

Resources:  myaccount.davidson.edu/portal

Audiences:  Staff, Faculty, Students; Visitors

Categories:  Identity and Access Management

 

Reporting Database (permission-based)

Data found in the Reporting Database (RPTDB) comes from Banner and is presented in different formats.  “DW” Data Warehouse tables were custom built to department requirements and are refreshed nightly. “DW” is in the process of being replaced with our Enterprise Data Warehouse (EDW).  RPTDB also contains a Banner Operational Data Store (ODS) which contains "views" that are also refreshed nightly. RPTDB also contains some Banner tables which are "streamed" so that their data appears live.  

With a manager's approval, staff needing to analyze and report on data in Banner, are granted roles that give permission to groups of tables.

Some Banner data falls under the Family Educational Rights and Privacy Act (FERPA). FERPA restricts access to and disclosure of information from students’ educational records without the written consent of the student.

Data can be accessed using different tools such as Microsoft Power BI, Microsoft Excel, and SQL Developer.

Resources:

Contact your supervisor if your job requires Reporting Database access

Audience:  Faculty, Staff

Categories: Data and Reporting

 

S

Self-Service (College-owned Mac Devices) 

Self-Service is pre-installed on all Davidson College-owned Mac computers.  It provides a portal for users to install critical software updates and enterprise applications on college devices. Information about the Self-Service portal is reviewed as part of the computer deployment process.

Audiences:  Staff, Faculty

Categories:  Software Management; Security

 

Slack

Slack is a collaborative tool used in various Davidson College departments and working groups to help facilitate communication.

Resources: https://slack.com/get-started

Contact your department Slack administrator

Audiences: Faculty, Staff, Students

Categories: Communication Tools

 

Slate

Slate is used by the Admission and Financial Aid office to manage the process of recruiting high school students to apply to Davidson and to collect and review the information and supporting documents that we need to evaluate those who choose to apply. Beyond its capability as a database and document repository, Slate has a robust email and texting communication tool, a tool for building customizable forms, event management capabilities, counselor travel management tools, customizable web portals, tools for importing data and documents, query and report building tools, and workflow and document review tools for admission application reviewers.

Resources: https://technolutions.com/

Contact: admission@davidson.edu

Categories:  Software

Audience: Staff, Students

 

Smart Ben

SmartBen is the online enrollment portal for faculty and staff benefits. Information and user guides can be found on Inside Davidson (log-in required).

Resources: inside.davidson.edu; hrteam@davidson.edu

Audiences:  Staff, Faculty

Categories:  Benefits

 

Software Center

Software center is pre-installed on all Davidson College-owned Windows computers.  It provides a portal for users to install critical software updates and enterprise applications on college devices.  Information about Self-Service portal is reviewed as part of the computer deployment process.

Audiences:  Staff, Faculty

Categories:  Software Management; security

 

SSAFER Emergency Notification Service

Davidson's Student, Staff, and Faculty Emergency Response system, SSAFER, uses a layered notification approach to alert students, faculty and staff, to emergencies and provide safety instructions via text messages, emails, voice messages, and live spoken instructions.

The system enables the college to quickly inform faculty, staff, and students of an emergency. With so many ways to get the word out, the information will reach you whether or not you are on campus.  Faculty, staff, and students enroll in SSAFER alerts in their initial Banner Self Service set up. Information and configuration are part of the computer deployment process.

Resources:  http://bannerweb.davidson.edu  Davidson College Public Safety

Audiences: Faculty, Staff, Students

Categories: Communication Tools; Campus Safety

 

Study Abroad

Study Abroad software manages education abroad applications. Education abroad is an invaluable opportunity that supplements the Davidson undergraduate experience. Students have the opportunity to choose from several Davidson-sponsored programs and from over 100 academic programs that are operated by partner providers around the world. Each year, well over half of our graduating class studies abroad for a year, semester, or summer.

Resources:  https://davidson.studioabroad.com/ https://www.davidson.edu/academics/study-abroad

Audiences:  Staff, Students

Categories:  Education Abroad

 

T

Time-Clock Plus

TimeClock Plus is a computerized time and attendance system used by hourly staff and students.  Supervisors also use the application to manage time and leave for employees. Time-Clock Plus is used in collaboration with our Banner Self Service application.  If you have questions regarding Time-Clock plus, please contact our Business Services department, businesserv@davidson.edu.

Resources:  bannerweb.davidson.edu

Audiences:  Staff, Students

Categories:  Business Services

 

W

WebTree

WebTree is the software used by Davidson students to enter course preferences.

Resources: https://www.davidson.edu/offices-and-services/registrar/new-student-resources/course-registration

Categories:  Software

Contact: Registrar at registrar@davidson.edu 

 

WildcatSync

WildcatSync is used by the College Union to help manage Student Organizations and student activities.  Online tools aid with Org and Event registration, and provide some finance budget management.

Resources: https://wildcatsync.davidson.edu

Categories:  Software

Contact: Center for Civic Engagement or Student Activities studentactivities@davidson.edu

 

Z

Zoom

Zoom combines video conferencing, online meetings, and mobile collaboration with a cloud-based software solution. Our enterprise license provides all students, staff, and faculty a Zoom licensed account which provides a variety of conferencing features. Learn more about Zoom

Resources: https://davidson.zoom.us  Zoom Support Center         

Audiences:  Staff, Faculty, Students

Categories:  Communication Tools

 

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