Apps tab missing from Adobe Creative Cloud application - Employees and Staff

Mac

  1. In the upper right corner of the Adobe Creative Cloud app dialog box, click on the "three dots" icon Three_dots.JPG and select Quit from the resulting drop-down menu.
  2. In Finder, select the Go > Go to Folder... menu options and navigate to the following location:
         /Library/Application Support/Adobe/OOBE/Configs/
  3. Copy the serviceconfig.xml file to your Desktop.
  4. Open the copy of the serviceconfig.xml file on your desktop in a text editor such as TextEdit.
  5. In the serviceconfig.xml file, change the value of AppsPanel from false to true.
  6. Save the edited file.
  7. Copy the edited file from the desktop back to the /Library/Application Support/Adobe/OOBE/Configs/ folder, replacing the original.
  8. Restart the Adobe Creative Cloud app and the Apps tab should be back.

Windows

  1. In the upper right corner of the Adobe Creative Cloud app dialog box, click on the "three dots" icon Three_dots.JPG and select Quit from the resulting drop-down menu.
  2. In File Explorer, navigate to the following folder:
         C:/Program Files(x86)/Common Files/Adobe/OOBE/Configs/
  3. Copy the serviceconfig.xml file to your Desktop.
  4. Open the copy of the serviceconfig.xml file on your desktop in a text editor such as Notepad.
  5. In the serviceconfig.xml file, change the value of AppsPanel from false to true.
  6. Save the edited file.
  7. Copy the edited file from the desktop back to the C:/Program Files(x86)/Common Files/Adobe/OOBE/Configs/ folder, replacing the original.
  8. Restart the Adobe Creative Cloud app and the Apps tab should be back.

 

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