Forwarding Your Cisco Office Phone

Zoom Phone will replace Cisco as Davidson's telephone provider on June 30, 2022. On this date, all Davidson faculty and staff with college phone numbers will begin using Zoom Phone to make and receive phone calls. For questions about the Zoom Phone transition, please email
There are times when you may need to forward your office phone to an alternate number, such as your mobile phone. This feature is available from your Cisco phone.

Forward calls using your phone's feature button:

  • Press the Forward all button on your Cisco phone
  • Enter the number to forward calls to in the pattern 8-1-XXX-XXX-XXXX.
    • The phone will then beep and display forwarded to the number entered in the upper right area of the screen. The forward all button will be relabeled with Forward off.
  • To remove the forwarding, press the forward off button. The phone will beep and the button will be relabeled forward all.

To forward calls using the Cisco Jabber application on your computer, see this article.

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