This article has information about broadband and wireless internet service offerings from major U.S. providers.
- North Carolina residents: the state Department of Information Technology has published additional information on local/regional service providers and a map of public wi-fi hotspots.
- NC DIT's page includes details from offerings from ATMC, Balsam West, Comporium/Zipstream, Country Cablevision, Eastern Carolina Broadband, InteliPort Wireless/Fiber, NFinityLink, Open Broadband, RiverStreet Networks, Skyline, Surry Communications, and Wilkes Communications.
Internet Service Providers/Residential Broadband
- Households with college or K-12 students displaced by COVID and who are new customers without home internet access can get 30 Mbps service at no cost for 60 days. More details at Altice's website.
AT&T (home internet)
- AT&T is waiving data caps/usage overage charges for their home internet service, and opening their hotspot network to the public. More details at AT&T's website.
- Automatic speed increases to plans offering 20 Mbps or slower download speeds, and suspending data usage limits/caps. More details at CenturyLink's website.
- Effective Monday, March 16, 2020, Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19). Comcast is also temporarily waiving their monthly data caps. More details at Comcast's website.
- Xfinity WiFi hotspots are open across their national footprint for public use (https://www.xfinity.com/wifi)
- Cox is increasing download speeds for its lowest-cost plans to 50 mb/s for the next 60 days. Income-qualified families can also receive a free month's broadband service through their Connect2Compete program ($9.95/mo.) after. More details at Cox's website.
- Access Internet 60 broadband service is available to new customers for $19.99/mo. for the next 12 months; increasing its low-cost internet program speeds to 25 Mbps download/3 Mbps upload; and pausing monthly data allowances through May 15, 2020. More details at MediaCom's website.
- Spectrum is offering free broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. More details at Spectrum's website.
- Spectrum is also making its Wi-Fi hotspots open across its footprint for public use (https://www.spectrum.com/wifi-hotspots).
Verizon (FiOS home internet)
- Lifeline and low-income customers may be eligible for discounts on wireless or fiber optic (FiOS) service. More details at Verizon's website.
- AT&T prepaid (only) and Cricket Wireless customers are eligible for 10 GB or more of mobile data depending on plans. More details at AT&T's website.
- By Thursday March 19, most Sprint customers with data plans will have unlimited smartphone data through mid-May, along with an additional 20 GB of hotspot/tethering service. More details at Sprint's website.
- Most T-Mobile and Metro by T-Mobile customers with data plans will have unlimited smartphone data through mid-May, along with an additional 20 GB of hotspot/tethering service. T-Mobile and Metro by T-Mobile are also offering free international calling to Level 3 impacted countries. More details at T-Mobile's website.
- Most Verizon plans are receiving an additional 15 GB of hotspot data to be used between March 25 and April 30, 2020. Verizon will waive overage charges and late fees to customers who may be financially affected by the COVID-19 crisis. More details at Verizon's website.