Microsoft recently announced their requirement that email and calendar authentication protocols support multi-factor authentication. Since our move to Duo, we are starting this transition ahead of the Microsoft deadline. To avoid interruptions in accessing your Davidson College email and/or calendar applications, we are providing this guidance to assist users with updating your current email and calendar protocols to meet the new requirements.
Our Duo multi-factor authentication implementation was the first step in protecting Davidson College users from malicious attempts to access email accounts. We are now moving forward with the next phase, ahead of the Microsoft deadline, to transition Davidson College faculty, staff and students currently using basic email and calendar authentication methods to a method that supports multi-factor authentication. Below are some ways you can check to see if you are using basic authentication, also known as legacy protocols.
If you have a Mac and are using Outlook, you can:
Click on “Outlook” in the top left-hand corner of the screen.
Click “Preferences” to access your outlook settings.
Click “Accounts” to access the Outlook accounts tab.
- If the red circle indicates something other than “Exchange/Office 365 Account” you are using basic authentication. It is possible that you could still be using basic auth even if it says “Exchange/Office 365 Account”
If you have a Windows device and are using Outlook, you can:
- Click on “File”
- If your account information indicates anything other than “Microsoft Exchange” you are using basic authentication.
If you are using a Mac device with MacMail.
- Click on “Accounts”, if it does not say “Exchange” above “Mails & Notes” you are using basic authentication. It is possible that you could still be using basic auth even if it says “Exchange/Office 365 Account”
If you are using an iOS device and using the mail app, you can:
Open settings and go to “Passwords & Accounts” in Settings
If the caption indicates anything other than “Exchange” you are using basic authentication. It is possible that you could still be using basic auth even if it says “Exchange/Office 365 Account”
If you are using Thunderbird, you can:
Right-click on your account and go to “Settings”
In the “Server Settings”, if your account indicates anything other than “owl” you are using basic authentication
If you are using a Mac device with the Calendar application, you can:
Open the Calendar application and go to “Accounts” settings in Mac Calendar
If above “Mails & Notes” it indicates anything other than “Exchange” you are using basic authentication. It is possible that you could still be using basic auth even if it says “Exchange/Office 365 Account”.