eduroam Wi-Fi

 

The eduroam wireless network (eduroam WiFi) is now the secure campus wireless network that all faculty, staff and students should use. If you are unable to connect to WiFi on your device, please check that you are connected to eduroam, as the DavidsonSecure network has been retired. 

Table of Contents

About the eduroam Wireless (Wi-Fi) Network

Connect to eduroam on macOS

Connect to eduroam on Windows

Connect to eduroam on Linux

Connect to eduroam on iOS (iPhone/iPad)

Connect to eduroam on Android (Phone/Tablet) or Google Chromebook

 


About the eduroam Wireless (Wi-Fi) Network

Davidson's main wireless (Wi-Fi) network is eduroam. Besides providing you with wi-fi access on campus, eduroam helps you access the internet when you visit the thousands of other colleges, universities and institutions worldwide that also offer the eduroam network.

Once your computer, phone, tablet or other device has joined eduroam, you'll be able to access internet resources automatically at participating locations just as you do at Davidson.

How does eduroam work?

When you join a device to the eduroam network, you'll be asked for a username and password. Enter your email address (such as wildcat@davidson.edu) as your username, along with your campus network password. 

At Davidson, eduroam is the main wi-fi network for students, faculty, staff, and visitors from eduroam member schools.

When your device finds the eduroam network outside of Davidson, your username and password are used to verify your identity. When roaming, Davidson's servers verify both your password and identity to the institution you're visiting. You'll have basic internet access and may need to use VPN to access some Davidson services.


Where can I find eduroam?

Major colleges, universities, and research facilities in almost 90 countries offer eduroam services. The eduroam consortium maintains maps and lists of participating sites in the US and worldwide.

Within North Carolina, most UNC system schools, Duke and Wake Forest provide eduroam access.


How do I configure my device for eduroam?

The T&I Support Center has instructions for configuring WindowsMacAndroid, and iOS devices for eduroam.


Is eduroam secure?

Eduroam is a more secure option than guest wi-fi networks you might typically find in coffee shops or airports.

  • While your Davidson password authenticates you, that information is not provided to roaming institutions. Your password is secured (encrypted) between your computer and Davidson's servers. Partner institutions only receive your email address to identify your use of their network.
  • Once authenticated, your wi-fi traffic is encrypted between your computer and the wireless access point, reducing the risk of eavesdropping.

For additional security and privacy on any wireless network, faculty and staff may consider using Davidson's VPN service in "tunnel" mode to encrypt and redirect all traffic via Davidson's network.


What information is provided to institutions where I use eduroam?

Davidson and partner institutions verify your identity and eligibility for eduroam access via your Davidson email address, which is shared at the time you connect to a partner network.

Members of the eduroam federation are required to provide this information to verify your identity and to allow the partner to identify authorized guests using their wireless network. Eduroam members retain this information for at least six months, unless required to retain such records longer per the laws of the partner institution's country.


Can I opt out of eduroam roaming?

If you do not consent to Davidson identifying you to eduroam partner institutions, you have two choices:

  • Disable your device wi-fi services or delete the eduroam profile before traveling.
  • If preferred, Davidson can disable your account from roaming on the eduroam network. (As eduroam is the primary wi-fi network on campus, you will still use eduroam when at Davidson, but roaming will be disabled.)

Contact the T&I Support Center to opt out of eduroam roaming.

 


Connect to eduroam on macOS

  1. Log into your Mac. In the Status Bar in the upper right corner, you should see the AirPort icon AirPort icon
  2. Click on the AirPort icon AirPort icon and select eduroam from the drop-down list of available wireless networks.
  3. In the User name field, enter your full Davidson email address.
  4. In the Password field, enter your Davidson password.
  5. Click on the OK button.
  6. Click on the Connect button.
  7. Your device will now be connected to eduroam.

Troubleshooting

  1. Click on the AirPort icon and select Open Network Preferences... from the drop-down menu.
  2. Look in the lower left corner of the Network Preferences dialog box. If you see an open lock, you can proceed to the next step. If the lock is closed, click on the icon and enter your administrator credentials.
  3. In the lower right corner, click on the Advanced... button.
  4. In the list of Preferred Networks, click on eduroam. (You may have to scroll down quite a ways to see it. If eduroam is not on the list, you can continue with the next step.) Once eduroam is selected, click on the minus button below the list to remove it from the list of preferred networks.
  5. If they are present, use the same steps to remove DavidsonDeviceDavidsonGuestDavidsonSecure and DavidsonSetup.
  6. Click on the OK button to close the Wi-Fi preferred networks dialog box.
  7. Click on the Apply button and then close the Network Preferences dialog box.
  8. Return to the Connecting to eduroam section above and try again. 

 


Connect to eduroam on Windows

  1. In the lower right corner of your Windows desktop, left-click on the network icon (or signal strength bar) in the System Tray. In some versions of Windows, the network icon looks like this windows network icon while, in others, it looks like this Network status icon
  2. On the pop-up list of available networks, select eduroam and click on the Connect button.
  3. In the User name field, enter your full Davidson email address.
  4. In the Password field, enter your Davidson password.
  5. Click on the OK button.
  6. Click on the Connect button.
  7. Your device will now be connected to eduroam.

Troubleshooting

  1. In the lower right corner of your Windows screen, left-click on the network icon (also known as the signal strength bar) in the System Tray.
  2. On the pop-up list of available networks, select Network settings.
  3. Scroll down and select the Manage Wi-Fi settings option.
  4. Scroll down to the section entitled Manage known networks. Click on eduroam in the list of known networks.
  5. Click on the Forget button.
  6. Close the Manage Wi-Fi Settings dialog box.
  7. Return to the Connecting to eduroam section above and try again.

 

Connect to eduroam on Linux

  1. Look for the icon of your network manager in the top right corner of your desktop.
  2. From the list of available networks, select eduroam. This will bring up a prompt to fill in information.
  3. In the Wireless Security field, select WPA2 & WPA2 Enterprise.
  4. In the Authentication field, select EAP (PEAP).
  5. Leave Anonymous Identity blank.
  6. Keep the default setting (automatic) for your PEAP version.
  7. Choose MSCHAPv2 for your Inner authentication.
  8. Enter your full Davidson email in the Username field.
  9. Enter your password in the Password field.
  10. Go to the CA Certificate field and choose select file
  11. Add the certificate by:
    1. Navigating to /usr/share/ca-certificates/mozilla/
    2. Selecting AddTrust_External_Root.crt and adding it.
  12. Click on the Connect button.
  13. Your device will now be connected to eduroam.

Troubleshooting

  1. Open your Network Manager.
  2. Go to the Edit Connections menu, and select the wireless connections tab.
  3. Select eduroam and delete/forget the connection.
  4. Return to the Connecting to eduroam section above and try again.

 

Connecting to eduroam on iOS (iPhone/iPad)

  1. From an on-campus location, tap the Settings icon on the Home screen of your iPad or iPhone.
  2. Tap the Wi-Fi menu item.
  3. Tap eduroam in the list.
  4. In the Username field, enter your full Davidson email address.
  5. In the Password field, enter your Davidson password.
  6. Tap on Join in the upper right corner of the screen.
  7. On the Certificate screen, don't panic when you see the Not Trusted message. To tell your device to trust our network, tap Trust in the upper right corner.
  8. Your device will now be connected to eduroam.

Troubleshooting

  1. From an on-campus location, tap the Settings icon on the Home screen of your device.
  2. Tap the Wi-Fi menu item.
  3. Tap the (i) button to the right of eduroam in the list of available networks. 
    1. Tap Forget This Network.
    2. Tap Forget.
    3. In the upper left corner, tap Wi-Fi to return to the list of WiFi networks.
  4. Repeat the steps presented above to forget the following networks:
    • DavidsonSecure
    • DavidsonGuest
    • DavidsonSetup
  5. When you return to the list of available wireless networks, tap eduroam in the list.
  6. In the Username field, enter your full Davidson email address.
  7. In the Password field, enter your Davidson password.
  8. Tap on Join in the upper right corner of the screen. (If you receive an "incorrect password" or "password expired" error, have the user log in to their email account with an incognito browser window (Chrome) or private tab (Firefox).  This should verify that they are using the correct password and that it is in-date.)
  9. On the Certificate screen, don't panic when you see the Not Trusted message. To tell your device to trust our network, tap Trust in the upper right corner.
  10. Your device will now be connected to eduroam.

 

Connect to eduroam on Android (Phone/Tablet) or Google Chromebook

  1. From an on-campus location, access the Android/Chromebook settings. Although Android interfaces vary depending on version and device, try swiping down from the top of the home screen and tapping on the "gear" icon. For Chromebook's, click on the Wi-Fi icon in the bottom right corner and Select "eduroam" as your network.
  2. Fill in the following settings. Depending on the version of Android/Chromebook you have, you may not see all of the following fields:
    • User name:  Type in your full Davidson email address
    • Network name (SSID):  eduroam
    • Security type:  WPA2 Enterprise
    • EAP type:  Protected EAP (PEAP)
    • Authentication method:  MSCHAP v2
    • The server certificate:  Use system certificate
    • Encryption type:  AES
    • Domain:  davidson.edu
  3. Tap on the CONNECT button.

Recent Examples

Samsung Galaxy S9

  1. Settings icon > Connections > WiFi
  2. Touch eduroam
  3. Enter the following parameters: 
    • EAP method: PEAP
    • Phase 2 authentication: MSCHAPV2
    • CA certificate: Don't validate
    • Identity: Type in Davidson email address
    • Anonymous identity: (blank)
    • Password: Type in Davidson network password
  4. Touch CONNECT button.

Troubleshooting

  1. From an on-campus location, access the Android settings. Although Android interfaces vary depending on version and device, try swiping down from the top of the home screen and tapping on the "gear" icon.
  2. Find the WIFI menu. Might be in the "Network and Internet" tab. 
  3. Long press the network you wish to forget. 
  4. Choose "Forget" or "Forget Network." 
  5. Return to the Connecting to eduroam section above and try again.
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