As part of our AV support for Fall 2020, T&I has added wired microphones in general classrooms to meet the needs of facilitating remote learning for our faculty and students.
Why wired microphones?
Wired microphones will significantly improve the quality of audio recordings using Zoom or similar applications. This is especially helpful for faculty who don't have a laptop or prefer to use the classroom computer for teaching, ultimately providing a better user experience for students in remote learning environments.
How do I use the microphones?
When using the classroom computer, you will automatically be connected to the microphone. If you plan to use a laptop, you will not have the option to connect to the wired microphone in the room, as the microphone is configured to work with the classroom computer only (a list of T&I preferred microphones for laptop use can be found here).
Where are the wired microphones located?
In most cases, the microphones are affixed to the ceiling, just above the lectern (podium). In other instances, they may be attached to the AV cart. To ensure proper functionality, microphones should not be adjusted in any way.
Should I stand directly under the microphone?
The microphone is configured to provide optimal sound quality for recording purposes. The closer you are to the microphone, the better the quality. The microphone has a 3 ft radius from the center of the microphone. We will add marked zones on the floor to indicate the area.
Have other improvements been made to technology in these classrooms?
We've been busy working on ways to provide a better user experience in the classroom. Here are some of the improvements we've made over the summer.
- Creston panel interface (touch panel) has been updated to be in-line with the technology now available in the classroom. The panel layout has been simplified and clearly labeled to be in-line with the technology available in the classroom.
- Buffers have been added to the system to maintain stability when powering the system on and off from the Crestron panel.
- The help feature on the Crestron panel now includes an indicator light and on-screen messaging to let you know that your request for help has been received.
Who do I contact if I need help?
We will have instructions in the classroom for reference. If you are teaching, press the Help button on the Crestron panel or call the Support line at 704-894-2000. If you have a general question, email us at email@example.com.