PawPrint for Student Devices

This article offers students detailed information on PawPrint for students, Davidson's print system across campus. This includes installation, basic usage, and troubleshooting tips. 

Before getting started, make sure your device is connected to the eduroam wifi network. Your device cannot reach printers from Davidson Device or Davidson Guest. For more information on connecting, see our eduroam Guide.

 

Installation Options

Email to Print  

For simple print jobs, Email to Print allows you to directly send your files to PawPrint printers via email, rather than installing specific drivers. This is also useful for printing from your phone or tablet.

To use Email to Print:

Email pawprint@davidson.edu with the file(s) you want to print attached (you can attach more than one file at a time).

As soon as you send this email, please wait for a reply (which should appear in under a minute) asking you to follow a link to print the Email to Print job. Clicking this link is necessary to load the files in PawPrint.

After you click this link, you can release the files from any printer as normal.

Please keep in mind that Email to Print only accepts .pdf and picture files, and does not accept Microsoft Office file types such as .docx. You can learn how to convert using our guide How to Convert to PDF.

Windows Installation

1. Go to go.davidson.edu/pawprint 
2. Select Download 
3. Once downloaded, run the installer. You will be prompted to accept the terms and continue 
4. You will then be prompted to select which printers to install- please make sure to check all three options. 
5. You will then be prompted to sign in. Enter your full Davidson email address (including @davidson.edu) and Davidson password. 
6. After successfully signing in, the installer will finish. You should now have the Pawprint and Pawprint Advanced options as available printers. 
7. Send a print job to one of these printers to test that everything works. 

MacOS Installation

1. Go to go.davidson.edu/pawprint 
2. Select Download. 
3. Once downloaded, run the package. You will be prompted to accept the terms and continue. 
4. During the installation, you will be prompted to provide your Mac’s password (NOT your Davidson) to allow for the printers to be installed. 
5. Once the installation is complete, You should now have the Pawprint and Pawprint Advanced HP and Canon options as available printers. 
6. Send a print job to one of these printers to test that everything works. 
7. The first time you print to these printers, you will be prompted to sign in with your Davidson email address and password. Some Macs may automatically fill in your name for the username- you should delete that to instead type your Davidson email address. 

Printing Basics

Which printer do I select? 

PawPrint separates itself into three ‘print queues’ on your device. These are to differentiate various features between printers. 

For standard black/white printing, you should always use PawPrint. If you don’t need to print in color, do not use the advanced options. Color printing for students is $.06 cents per colored side printed, deducted from the declining balance on your CatCard. 

If you are printing in color, select the appropriate Advanced option, HP or Canon, based on the type of printer you’ll be collecting the job at. The library and union, our most-used printers, are both Canons.

If you would like more information on color printing, you can see our guide. 

Print Release

Once you have sent the print job from your laptop, either by printing to the appropriate printer, or using email-to-print, you'll need to release the print job at any PawPrint machine. 

To release your job at the printer, Tap your CatCard on the scanner, or put in your Davidson credentials to log into the printer, and select Print Release. Check the document that you'd like to print, then click print. 

Quick Tip: Any print jobs you send to the printer will remain ready for release for up to 24 hours. If you know you'll have multiple jobs to print, you can always send each of them to the printer, and then go release all the jobs at once rather than trecking back and forth to a printer multiple times. 

Color Printing

Color printing for students is $.06 cents per colored side printed, deducted from the declining balance on your CatCard. Make sure you have a balance available on your CatCard. If you have no declining balance, you will not be able to print in color. You can add to your declining balance at catcard.davidson.edu.

To print in color, make sure you are selecting the appropriate "Pawprint Advanced" option. If your job still comes out in greyscale at the printer, you may need to change additional settings. Please see our guide for advanced settings for more details. 

The printer only bills you when it uses colored ink. If the job still came out in greyscale, you should not be billed for the $.06 per page. 

 

Troubleshooting Installations 

Removing Printers from your device

If you’re having issues with pawprint or have recently reset your Davidson password, removing the printers and then re-adding them using the above steps is a great place to start. Follow the quick steps below to remove the printers from your device, and then re-install using the above steps. 

Windows

1. Using the Windows search bar in the bottom left, search for Printers & Scanners 
2. In this menu, you should see a list containing the Pawprinters. 
3. Select each Pawprinter (including the two ‘advanced’ options), then select ‘Remove device’.
4. Finally, restart your computer to finish removing the printers. 

MacOS

1. Select the Apple icon in the upper left corner, and select System Settings, or “system Preferences” 
2. In system settings, search for Printers & Scanners, and select it from the list. 
3. In this menu, you should see a list containing the Pawprinters.
4. For each pawprint device, select it and select “remove printer” in the bottom left corner. 

Hold for Authentication 

Sometimes, MacOS devices may hold your print job with an error stating ‘Hold For Authentication’. 

If you see this error, click the refresh icon, remove the auto-filled contents in the Name field, enter your Davidson username (ex. jodoe) and check the box to "remember in keychain", to avoid future prompts. 

Removing Previous PawPrint Systems (Print Deploy)

Students who used PawPrint on their devices prior to Fall of 2023 used a previous system named Print Deploy to connect to PawPrint. Print Deploy should continue to work on your device, you only need to remove it if directed by T&I to do so.

MacOS

1. Open up Finder on your mac, and select ‘Applications’ in the left hand menu. 
2. In the Applications folder, find the folder named “Papercut Print Deploy”
3. Right click this folder, and select ‘Move to Trash’ 
4. Next, Select the Apple icon in the upper left corner, and select System Settings, or “system Preferences” 
5. In system settings, search for Printers & Scanners, and select it from the list. 
6. In this menu, you should see a list containing the Pawprinters.
7. For each pawprint device, select it and select “remove printer” in the bottom left corner. 
8. Finally, restart your device. You can then proceed to reinstall the printers with the above instructions if needed. 

Windows

1. Using the search bar in the bottom left corner, search for ‘add or remove programs” and double click on the settings option. 
2. In the list of programs, scroll down or search for Papercut Print Deploy. Select it, and select Uninstall. 
3. After the uninstall has finished, restart your device. You can then proceed to reinstall the printers with the above instructions if needed.