To install PawPrint on a personal device, make sure your device is connected to Eduroam (on-campus). We recommend deleting existing "PawPrinters" prior to installing the new PawPrint options.
PawPrint for Mac OS Ventura (13)
- Download the installer (login to Google Drive with your Davidson credentials). If the .dmg file does not open automatically, double click it to open it as a folder.
- Open the downloaded file and then run the installer inside, you will have to enter admin credentials for the computer you're using. Do not change the install location or the installer file name.
- Once the installer is done running, you should be able to print now.
- When the print window pops up, select "PawPrint" and click print.
- Here it will prompt you for your Davidson credentials, enter your Davidson account name (without "@davidson.edu").
- Your job can now be released at the closest PawPrint printer.
PawPrint for Mac OS Big Sur (11) & Monterey (12.2)
- Download the installer (login to Google Drive with your Davidson credentials). If the .dmg file does not open automatically, double click it to open it as a folder.
- Open the downloaded file and then run the installer inside, you will have to enter admin credentials for the computer you're using. Do not change the install location or the installer file name.
- Once the installer is done running, you should be able to print now.
- When the print window pops up, select "PawPrint" and click print.
- Here it will prompt you for your Davidson credentials, enter your Davidson account name (without "@davidson.edu").
- Your job can now be released at the closest PawPrint printer.
PawPrint for Mac OS 10.12 (Sierra) - 10.15 (Catalina)
- Download the installer (login to Google Drive with your Davidson credentials). If the .dmg file does not open automatically, double click it to open it as a folder. Note: macOS 10.12.6 or later is required.
- Double click "Paper Cut Print Deploy Client.pkg".
- Follow the on-screen instructions and accept permissions/allow notifications when prompted.
- Once installed, you'll see a printer icon in the top menu. (If the icon does not appear, restart your computer and it will show up.)
- Click the icon and select View my printers.
- PawPrint (for b&w printing on any PawPrint device) and the Advanced (for color and finishing options on the specified brand and as available on specific devices) printers are now installed and ready for use.
- The first time you submit a print job (you may see a printer icon bouncing in the dock), enter your Davidson credentials (username and password).
IMPORTANT: By default, your computer name (not your Davidson username) will be auto-filled when you are prompted to enter credentials. You'll need to change it to your Davidson username and password. Check the "remember in keychain" option to avoid future prompts.
Troubleshooting Tip
I see a "hold for authentication" error when I try to print. How can I fix this?
If you see this error, click the refresh icon, remove the auto-filled contents in the Name field, enter your Davidson username (ex. jodoe) and check the box to "remember in keychain", to avoid future prompts.
PawPrint for Windows
- IMPORTANT: When prompted for username and password, enter your full Davidson email address (ex. jodoe@davidson.edu) and password.
- Download the installer (login to Google Drivewith your Davidson credentials).
- Double click "pc-print-deploy-client[papercut0.davidson.edu].msi" to launch the installer.
- Follow the on-screen instructions and accept permissions/allow notifications, if prompted.
- Once installed, you'll see a printer icon in the system tray menu (expand the ^ icon in the lower-left to view all system tray icons).
- Click the icon and select View my printers.
- PawPrint (for b&w printing on any PawPrint device) and the Advanced options (for color and finishing options on the specified brand and as available on specific devices) are now installed and ready for use.
Once you've installed PawPrint, you are ready to print your document(s). Submit a print job as you normally would and select PawPrint from the printer list. In some programs, you may need to select a dropdown to view the complete list of available printers. If you are printing from GSuite (Docs, Sheets, etc.), select “see more” to view a complete list of available printers.
My installation worked, but I still can't print.
1) Make sure that the lower left corner of the PaperCut Print Deploy lists your email address (example@davidson.edu) and not just username without the '@davidson.edu'. If it doesn't show the email address, use the Change User link to log in again with the full address and your network password.
2) Download this file, https://drive.google.com/file/d/1MeaVgCssuXqIYYAsSHLu7mKh68wt4_vB/view?usp=sharing (you'll have to be logged in to Google Drive with your Davidson account). If your browser warns you that files of this type can be dangerous, reassure it that this one is OK.
3) Open your download location and double click on PawPrintCredFix (or PawPrintCredFix.cmd, depending on your settings). If Microsoft Defender SmartScreen tries to prevent the unrecognized app from running, click More info, then Run anyway.
4) This will open a black cmd.exe window that will prompt for your email address and network password, and then save them in the place where Windows had previously saved an incorrect version of your credentials.
5) Log out and back in, or reboot the computer. This will get it to start using the new credentials instead of the old ones.
6) When Print Deploy starts up again, it should install the printers successfully.
My installation failed. Who should I contact for support?
If the PawPrint installation fails, contact us at ti@davidson.edu. Remember, you can print using our campus lab computers. Here's a link to our Public Computer Labs and Workstations.
Additional Support Articles
PawPrint for Students
Learn more About PawPrint