Getting Started with Zoom Phone

Zoom Phone replaced Cisco as Davidson's telephone provider on June 30, 2022. On this date, all Davidson faculty and staff with college phone numbers began using Zoom Phone to make and receive phone calls. 

 

Set up a Polycom Desk Phone
Desk Phone Set Up Guide
Quick Tips for Polycom Desk Phones (PDF)

Requested desk phones were delivered to offices and common spaces in June. If you did not yet request a desk phone and want to see if one is available, email ti@davidson.edu.

 
Set up Your Zoom Phone Settings
Adjust Your Zoom Phone Settings
Getting Started with Zoom Phone for Users [Zoom Support Center]
Programmable Keys
Call Handling
Silence Zoom Phone Calls When in a Meeting

The Zoom application is installed on all Davidson-managed devices. Zoom Phone is accessed by clicking on the Zoom Phone phone icon on the top menu bar when Zoom is open. Many settings for Zoom are accessed through the web portal at zoom.davidson.edu

 

About Zoom Phone

Zoom Phone is an extension of the Zoom app you already are familiar with, and provides a streamlined solution for answering and making calls on mobile devices, desktops, and desk phones. The transition to Zoom Phone will also provide you more flexibility for receiving and making calls from your Davidson number, and an easy way to dial colleagues with or without a desk phone.

Zoom Phone is accessed through the Zoom application on your phone or mobile device. The Zoom application is installed on all Davidson-managed devices. Zoom Phone is accessed by clicking on the Zoom Phone phone icon on the top menu bar when Zoom is open.

When placing an external call, you no longer have to dial 8 1 before the number - simply dial the 10 digit number (for example, 704-867-5309).  For international calls, you will need to dial the country code and number.

Zoom Phone settings are accessed through the Zoom Web Portal.

 

Training

Zoom Phone Basics Training Session

Learn the basics of Zoom Phone, including how to navigate the online portal to set up your voicemail and other settings.

Past Session Recording [21 min - Requires Davidson Login] 


Phones and Bluetooth Devices

Bluetooth Devices

If you requested a Bluetooth device, you can pick it up at T&I Main on Mondays through Thursdays from 2:00 - 4:00 pm. If you'd like a Bluetooth device to use with Zoom Phone, but didn't submit your response before the request deadline, you can still come by T&I Main during the times above to choose an available device in person.


Phones

If you requested a desk phone, they were delivered to offices and common spaces in Mid June. If you would like to see if a Zoom desk phone is available for your office, please email ti@davidson.edu.


More Information and Support 

Adjust Your Zoom Phone Settings

Zoom Phone at Davidson: Frequently Asked Questions 

Getting Started with Zoom Phone for Users [Zoom Support Center] 

Changing Zoom Phone Settings [Zoom Support Center]

 

 

Request Help