Stop Date Has Expired:
When a student sets up proxy access for someone, a stop date is set, for after their expected graduation. If graduation is delayed, the stop date may need to be extended.
Instructions to extend the stop date (must be performed by student):
- Log in to Banner Self-Service
- Select Proxy Access tile
- Select the proxy profile and update the Stop Date to after your expected graduation
PIN / Password Needs to be Reset:
If a proxy doesn't remember their PIN / Password or it has expired, the student can reset it.
- Log in to Banner Self-Service
- Select Proxy Access tile
- Select the proxy profile
- Click Reset Password