Help Articles

Student Information Systems

• Banner Financial Aid Overview
• Banner Student Overview
• DegreeWorks Overview
• Webtree Overview
• Unable to change grades in Banner
• CatSched Usage Instructions

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Medical and Health Systems

• About the SlowCOVIDNC App
• How to use the COVID-19 Symptom Tracker | Fall 2021 Update

Human Resource Systems

• Banner Overview
• Banner Self-Service - Employee Dashboard
• Banner Team Leaders
• Signing Into Banner Self-Service (BannerWeb)
• Banner Spring 2022 Updates
• Banner login issues

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Financial and Procurement Systems

• Banner Finance and A/R Overview

Facilities Management IT Services

• Event Management System (EMS) Overview
• EMS - Event Management System
• Install EMS scheduling software on your Windows computer - Employees

Data, Reporting, and Analytics

• Banner Operational Data Store Overview
• Enterprise Data Warehouse Overview
• Paginated Reports Overview
• Power BI Overview
• Help! All my Microsoft Access data says "#Deleted!"
• Power BI connection modes

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Business Process Automation and Support

• Banner Job Submission Overview
• DocuSign Overview
• Google Forms Overview
• Kuali Build: An Introduction
• Kuali Build: Create a Basic App
• OnBase to Etrieve by Softdocs Migration

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​​Alumni & Advancement IT Services

• Blackbaud CRM - Customer Relationship Management